Privacy Policy

Last Updated: 1st May 2025.

At Mayfair Group Investment (MGI), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and use our services, including our virtual office subscriptions, co-working facilities, and secure document upload features.

1. Information We Collect

We may collect personal information in the following ways:

• Contact Information: When you contact us or fill out forms on our website, we may collect your name, email address, phone number, and other details necessary to respond to your inquiry.
• Subscription Information: When you sign up for our virtual office services or co-working facilities, we collect personal and payment details, including your full name, address, phone number, email, and any other relevant information required for the service.
• Identification Documents: For certain services, we may require you to upload identification documents (e.g., passport, driving license) through our secure upload facility. These documents are used to verify your identity for security and compliance purposes.
• Payment Information: For payments, we use Stripe to process your card payments. Stripe collects your payment information (such as card number, expiration date, and billing address) in a secure manner and only shares transaction details with us for the purpose of completing your purchase.
• Usage Data: We collect data on how you interact with our website, including your IP address, browser type, referring/exit pages, and date/time stamps to help improve the website’s functionality and user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your subscription to virtual office services and co-working facilities.
• To verify your identity for compliance and security purposes.
• To process payments for services using Stripe.
• To respond to your inquiries and provide customer support.
• To improve our website and services by analyzing usage patterns.
• To comply with legal obligations and enforce our terms of service.

3. Payment Processing

All payments for our services are processed securely through Stripe. Stripe uses encryption to protect your financial information during transactions. By submitting payment information, you consent to Stripe’s processing of your payment data in accordance with their privacy policy. We do not store your full payment details, but we may retain transaction history for accounting and administrative purposes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us run our business, such as Stripe for payment processing and our secure document upload service provider. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.

We may also disclose your personal information if required by law or in response to valid legal requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and improve the functionality of our site. Cookies are small text files placed on your device by your web browser when you visit our site. They allow us to remember your preferences, recognise you when you return to our site, and provide a personalised experience.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the basic operation of our website, such as enabling you to navigate the site and use its features (e.g., secure document upload and payment processing).
• Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are most frequently visited. This helps us improve the performance of our site and ensure it meets the needs of our users.
• Functionality Cookies: These cookies remember your preferences and settings, such as language preferences, to provide a more personalised experience on our site.
• Targeting Cookies: These cookies are used to track your browsing habits across websites and help us deliver relevant advertising based on your interests.

You can manage your cookie preferences through your browser settings. Most browsers allow you to control or block cookies, but please note that disabling cookies may affect the functionality of certain features on our site, such as payment processing and document uploads. For further information on how to manage cookies in your browser, please refer to your browser’s help section.

By continuing to use our website, you consent to the use of cookies as described above. If you wish to withdraw your consent, you can disable cookies through your browser settings at any time, though this may impact your user experience on our site.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, or destruction. However, no data transmission over the internet or storage method can be guaranteed 100% secure, and we cannot ensure absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request the deletion of your personal information.
• Object to or restrict the processing of your data.

To exercise any of these rights, please contact us using the information provided below.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Please check this page periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mayfair Group Investment ( MGI )
9 East Parade Leeds LS1 2AJ.
Email: [email protected]
Phone: 0333 366 3007